Rates
Our Fair Policy Pledge
- We will charge fair fees even if your knowledge about the Appliances service trade is limited as we believe in honest dealings and are committed to providing quality service to our customers.
- We always inform our customers of the cost involved in our initial assessment. There may be times when some unforeseen circumstances add more to the original estimate and in this case, we will always inform you of the situation and the purpose of the additional costs.
- We are committed to protecting the environment as well as the health and safety of our personals and customers. We leave no stone unturned in fulfilling our commitment towards the environment, our customers, and our personals.
- We always conduct our business ethically and legally as we believe in the motto “Honesty is the best policy”
Our Pricing
We at Appliances Repair Service clear about our rates for repair services and our Price based on Parts And Labor. A diagnosis (service call) is performed on all appliances to verify the problem and determine whether a part replacement is required. Diagnosis is FREE if you choose to complete the repair. If you choose not to complete the repair after a diagnosis, a diagnosis fee of $120 will be charged.
If more than one repair is performed on your Appliance, we will add the rates for each repair to obtain a total labor rate, plus the price for whatever replacement parts are required for the repair. Labor and replacement part pricing will be provided in a complete estimate that we will provide you with the diagnosis and parts pricing have been completed.
Why We Charge Service Call (service charge)…
Our Service Call (diagnosis fee) is a flat rate of $120 and that amount includes the technician time and travelling to and from the customers home, insurance fees, fuel, and vehicle expenses.
The Service Call (diagnosis fee) is always waived if you go a head with the repair. But In some cases, the appliance is not worth the repair or the repair cost more the appliance itself, in that case, the technician Will recommend you not to fix and you will be charged only $120 for the service call Unless you ask us to fix it.
So why do companies offer free or low service Charge?
From Our experience, companies that charge a very low service fee, or provide a ‘free’ diagnostic rate, often fall into one of the following categories:
- Inexperienced tech.
- New company.
- Overcharging companies for labor and parts.
- A lone technician or a small, unknown company, that are working “off the books”
- Where there is a high probability of high profit In this scenario they are often prepared to charge a very low service fee!
The Best Rates in Toronto & GTA!
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ARS - Appliance Repair Service
90 Basaltic Road #8, Concord
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From our experience today, I would strongly recommend ARS. Steve arrived as scheduled and examined the washer in a very knowledgeable, professional manner. Explained in detail all avenues concerned, discussed the issue with the washer … More and solved our problem. Great job and thank you Steve.
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Dishwasher was broken and wouldn't drain properly. Tried to repair ourselves but was getting stuck. Called ARS to schedule a repair visit. Noah kindly walked us through the basics of the drain process on the phone. We decided to … More try one more thing based off the call before booking them and it worked! Thanks Noah for your great service and knowledge expertise. Will definitely call ARS again in the future.
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Phenomenal service! They even have a handy site where you can know what spot you are in the technician's day and how far along they are in their list. Super handy to having a better idea of when the technician will arrive.
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Peter was on time, polite and very knowledgeable. He took the time to diagnose the issue with my dishwasher and then followed by explaining and showing me exactly what the issue was. He explained his plan to fix the issue and identified … More the potential issues that would follow should additional work or parts be needed. Luckily his first solution worked perfectly. He stayed to ensure a test of the dishwasher worked and that I was happy with the resolution. He also took the time to explain a separate issue I was having with the fridge while we were waiting for the dishwasher test to happen. Peter was a great technician to have on their group - very knowledgeable, professional and personal... great experience and highly recommended.
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What a great customer service! We had a noise problem with our fridge and had a wonderful and very knowledgeable technician who figured out the problem in a few seconds. THANK YOU PETER! Peter went above and beyond his responsibilities … More to make sure the fridge works well. The problem was solved and the fridge is working properly. I’m very happy and thankful for the great service.
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ARS completed another great repair/service call! A very efficient operation (email reminders, technician tracking, phone reminders) that prides itself on making sure your repair person is there on time. The service person himself, at … More least the one that visited us, was great! Cleaned up after themselves and were very fast.
